Public Safety is a stressful, demanding career. First responders keep communities safe, protect life and property, enforce laws, and resolve conflicts. Depression and PTSD affect approximately 30% of our nation’s first responders, with 6.6% of fire and EMS professionals having attempted suicide, compared to just 0.5% of civilians. Responder Health was created to address the mental wellbeing of first responders by developing a First Responder Support Program, tailored to meet the needs of first responders and their family members. We have partnered with highly reputable organizations who share same mission of developing a holistic program that Responder Health can bring to your first responders.
- Responder Health is not an EAP program. We understand the unique needs of first responders and speak their language. Responder Health will help you shape a unique solution that is truly confidential and geared specifically toward first responders’ needs.
- Responder Health is brought to you by the innovators at ACAP HealthWorks, with a goal to provide the best-in-class programs to your first responders.
ABOUT ACAP HEALTHWORKS
Most workplace wellness programs just waste time and money by measuring participation instead of actual clinical results. That’s like counting the people who started a marathon without bothering to check if anyone made it to the finish line. Your people are your most important business asset. When you upgrade their health you also upgrade the health of your business. But like any business initiative, your workplace wellness program has to be measurable to be worth more than the memo it’s printed on.
Learn more at acaphealthworks.com.
ABOUT THE TEAM
Meet Our Team
Chief Dan Phillips (Ret.) is the National Director of Responder Health, and the National Training Director for Armor Up America with Safe Call Now. He is a subject matter expert in the building and sustaining of law enforcement peer teams, and has responded to critical incidents and mass casualty scenes across the country.
Dan started his law enforcement career as a Deputy Sheriff with the Brazos County Sheriff’s Department in Bryan, Texas, in 1994 and went on to serve as Chief Deputy with the United States Marshals, retiring after serving 23 years.
Dan served seven years as a Deputy Marshal on the Gulf Coast Violent Offender Fugitive Task Force in Houston, TX, then spent four years as the supervisor in Waco, TX, for the Lone Star Fugitive Task Force. In 2006, he was promoted to Washington DC and was selected as the first operational Chief for the U.S. Marshals Service peer support program, the Critical Incident Response Team (CIRT). From 2009 to 2012, he served as the Chief Deputy and the appointee by Attorney General Eric Holder as the U.S. Marshal for the Eastern District of Texas. Dan returned to a headquarters senior management position in 2012 where he was Chief of the Office of Crisis Services and supervised the CIRT, the agency Employee Assistance Program (EAP), and developed the Employee Resiliency Program (ERP), which focused on emotional survival and officer wellness.
Dan is the recipient of six U.S. Marshals Director’s awards, including Operational Employee of the Year in 2008. Dan has been certified in Critical Incident Stress Management (CISM) in both advanced peer and group disciplines. He served as the Director of Support Services for Concerns of Police Survivors (C.O.P.S) at National Police Week from 2006-2016. Dan has taught nationally for various programs and agencies over the past 10 years, and is an accomplished speaker and published author. He has two Bachelor’s degrees from Texas A&M University, in Psychology and English, and is currently working on his Master’s degree in Counseling.
National Director of Responder Health
Morgan has spent the last 20 years working with employer benefits. During this time she has worked a majority of the time with public entities and understands their demands and unique culture. Over the years, Morgan has negotiated direct hospital contracts, helped build the North Texas Coalition in Texas, and has consulted and lead overall strategy for a dedicated public entity team. She has in depth knowledge on how EAP programs are designed and how they operate. Based on her expertise with public entities and EAPs, she helped to create Responder Health.
Previously, Morgan worked at UnitedHealthcare for 10 years. While at UHC, she held a variety of roles including building the claims system, implementing complex self funded benefit plans and providing overall account management for their public entity clients.
Morgan earned her bachelor’s degree in Business Administration from Texas A&M University. She currently has her Life and Health license, Counselor’s license and has earned the designation of Group Disability Benefits Specialist.
Director of Insurance Services
Julie Rickman is the Product Development Consultant for Responder Health and has worked with Public Entities for the last 10 year. Julie, along with Morgan Young, realized there was a gap in specialized services for First Responders. Together, they worked to create Responder Health, a solution beyond a traditional EAP program.
As the daughter of a Vietnam Veteran and Marine who grew up in base housing, Julie has personal experiences with the pressures of our First Responders, and how they can affect the individual and their families. She is passionate about finding the right care for those who help protect and serve us.
Director of Training and Implementation
A truly confidential crisis hotline made for First Responders and answered by First Responders, available 24/7. The CISM trained call takers determine the severity of the nature of the call and can connect first responders with additional resources if needed.
A therapist referral service comprised of a team of clinical advisors, trauma service managers and peer advocates. Serve and Protect takes action to connect a first responder with a facility that specializes in trauma therapy when they are undergoing a crisis.
ARMOR UP AMERICA
An intensive customized workshop identifying those issues that manifest while working on the front lines of a demanding career as a first responder.
An on-demand coaching app that teaches skills and habits for dealing with life’s daily stressors. Developed by psychologists and brain health researchers, Joyages’ robust offering of videos and tools, includes specific resources for First Responders.