The Law Enforcement Agency Reputation Score (LEARS)
- Responder Health Staff
- Jul 28
- 2 min read
About LEARS™
The Law Enforcement Agency Reputation Score™ (LEARS) was developed by Dr. Olivia Johnson as an assessment tool to address challenges regarding agency reputation, risk reduction, vulnerabilities that can adversely affect agency reputation, employee performance, professional development, and community relations.
There is a direct correlation between early intervention and professionalism as a risk factor tied to high-risk behavior and suicide. Dr. Johnson has developed 10 predictive risk factors (The Fatal 10), which, if leveraged and understood as early warning signs, can reduce suicide among first responder groups, increase overall health and wellness, and promote the development of professional law enforcement officers and agency brands.
Key Components
LEARS™ addresses five main points:
Leadership: Addresses accountability, inspiration, motivation, agency mission and vision, guidance, effective communication, integrity, direction, and leadership development.
Health and Wellness: Analyzes overall agency health and wellness to include diet and exercise, sleep hygiene, and other lifestyle choices
Safety: Addresses agency policy and procedure as it relates to risk management and risk reduction
Professionalism: Addresses issues of personal accountability, professional appearance and development, digital footprint, continuing education
Community Relations: Addresses issues regarding agency perception, integrity, transparency, trust, empathy, calls for service, and response time
Leveraging lessons learned and drawing comparisons to the corporate world can assist agencies in reducing the damagedone to their brand by negative publicity and other damaging events. Most negative scenarios damage agency branding, create community confidence erosion, and have civil and legal ramifications.
Why Your Agency Needs LEARS™
Civilian corporations focus on “brand protection” because a company’s reputation drives product performance in the marketplace and can dictate long-term success. In today’s culture, many law enforcement agencies operate like businesses, and many recognize the value of protecting their agency brand, name, and reputation.
LEARS™ can make this happen for your agency. To find out more, contact us today.
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